Privacy Policy
Last Updated: January 29, 2026
Introduction
At Purity Cleaning, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Request a quote or book our cleaning services
- Contact us through our website or phone
- Subscribe to our newsletter or promotional communications
- Provide feedback or reviews
This information may include your name, email address, phone number, physical address, and service preferences.
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our cleaning services
- Process your service requests and appointments
- Communicate with you about our services, including customer service and support
- Send you updates, promotional materials, and other information (with your consent)
- Improve our website and services
- Respond to your inquiries and fulfill your requests
- Comply with legal obligations
Mobile Messaging and Consent Information
Important Disclosure: No mobile or messaging consent information will be shared with third parties or affiliates for marketing or promotional purposes.
Text Messaging Opt-In Data Protection: All the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.
When you provide your mobile phone number and consent to receive text messages from Purity Cleaning, your consent information and mobile number are kept strictly confidential and are used solely for the purpose of communicating with you about our services.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business (e.g., payment processors, scheduling software), provided they agree to keep your information confidential
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
Your Privacy Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Opt-out of marketing communications at any time
- Withdraw consent for text messaging by replying STOP to any message
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us: